Registration Guide - Frequently Asked Questions

Registering with us is fast and simple, and is part of our licensing and regulation requirements and our agreed bank compliance rules. 

Why do I have to register my account?

We are licensed by the Kahnawake Gaming Commission and the Jersey Gaming Commission. Part of our License Agreement requires us to adhere to strict rules regarding customer security and identification. The Terms and Conditions, as well as the Rules, state that documentation is required for all accounts. The documents we request are only for age confirmation, address verification and confirmation that the payment/withdrawal source(s) used at Sports Interaction are in the owner's possession.

Once registered and certified, you will not have to send these documents again. The only time you may be asked for additional information is if a new address or payment/withdrawal source is used.

How do I register my account?

Start your registration process on your schedule, right from your first day with Sports Interaction! Accounts confirmed with us enjoy extra benefits such as faster payouts!

Once logged into your account, you will find information about registration or to confirm what is required on our registration page

How long does the registration process take?

We carefully check your documents and use industry leading security standards and practices to ensure the safety of your information. Once your information is reviewed, a Security Team member will contact you to confirm your registration status. Our goal is to process your documents within 5 business days.

How should I send my registration documents?

Upload your documents directly to our website on our registration page.

What size and quality should my document images be?

You can use your mobile device to take the pictures, just make sure your image files are JPEG (.jpg) or PDF (.pdf) format, and are no larger than 10MB. More details are available on our registration page

To make your registration process as fast as possible, all document scans should be clear and readable with all required details fully visible. Check the email sent by our Security Team for full guidelines.

How can I confirm that you received my documents?

Our Customer Service Team would be happy to confirm that your documents have arrived. Visit our support page to contact us.

A confirmation email will be sent once your information has been reviewed by our Registrations Team.

How does Sports Interaction keep my information secure?

We are committed to protecting the privacy and security of your personal information. In this respect we have invested heavily in world class information management systems to keep your details encrypted and secure. You can read more about our Privacy Policy here. You can also visit this page to get more information about how we keep your personal and financial information safe.

We take your online security seriously, and know the safety of your information is important to you. With this in mind, we may ask you for additional identification to confirm requests originate with you.

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