Sports Interaction is committed to marketing our products to responsible, adult gamers over 19 years of age, and takes steps to ensure that players are behaving responsibly. Players who feel that gambling is playing too large a role in their life can request to be removed from promotional mailings or for their account to be closed indefinitely.
Responsible Gaming Information
To view full details on our responsible gaming policy with more information; click here. You can find answers to common questions below.
You may choose to place a temporary zero limit on your betting. During your chosen time frame (six-month minimum), you will be removed from promotional mailings and excluded from placing bets.
Our customer service agents can help you set limits on the amount and frequency of your deposits. Limits may be set daily, weekly and/or monthly.
Voluntary Closed Account
You can also temporarily close your account. During your chosen time frame, you will be removed from promotional mailings and excluded from accessing your accounts.
While these changes are reversible, there are cooling-off periods ranging from twenty-four (24) hours to six (6) months. Once your cooling-off period ends, you may then contact our team to confirm whether you're ready to lift the restrictions on your gambling.
If your gambling has become a problem, or your family or friends are concerned, we recommend talking to us about permanent exclusion from our services immediately. Our support team will provide you with contact information for the Kahnawake Gaming Commission (The Commission), also included below. The Commission will work with Sports Interaction to ensure you are permanently excluded from accessing your accounts or opening a new account.
Your details will be entered into a database to ensure operators permanently close all existing accounts and block any future attempts to register new accounts. Don't worry, if you choose to exclude yourself from Sports Interaction, your remaining balance will be disbursed in compliance with our own accounting procedures.
Self-excluded customers will be permanently removed from all promotional mailings.
Self-exclusion applies to all operators regulated by the Commission. The decision cannot be reversed by an operator.
Contact the KGC here.
Kahnawake Gaming Commission
P.O. Box 1799 Old Malone Highway, Kahnawake Mohawk Territory
QC J0L 1B0, CANADA
Click here to read more about Responsible Gaming.