What’s your policy regarding Casino players that are playing purely to take advantage of the first deposit bonus?

The policy below has been designed to deter players that seek out Casinos with generous bonuses and who attempt to take advantage of this. These players are known as “bonus seekers” or “bonus abusers”. This is a rare occurrence and will never affect any of our genuine or long term customers.

It’s our policy to publish bonus seeker account and playing pattern information to impartial 3rd parties, if requested to do so, or if bonus seeker players post information or complaints to 3rd parties. This ensures that all the facts are transparent in any potential complaint. We actively seek feedback from the main 3rd party player advocate sites and have excellent working relationships with them. This ensures that all our players can have peace of mind.

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