When will my withdrawal request be processed?

Withdrawal requests for registered accounts received before 12am ET will be processed the following business day.

Withdrawal requests for Registered Accounts that are received before 12 a.m. Eastern Time will be processed the following business day (Monday to Friday only, weekends and holidays do not count). First time withdrawals and withdrawals effected after any update of personal information are subject to clearance by our Security Team. This may take up to 3 business days.

If at any stage you wish to cancel a withdrawal that's in the "Pending Withdrawals" section, simply go to the withdrawal and cancel it. It will be immediately refunded back to your account.

Click here to view the Rules and up-to-date information on withdrawal methods available.

Click here to request or cancel a withdrawal (must be logged in).

Have more questions? Submit a request


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