FAQ - Desktop and Mobile Casino Balances - July 2018

The following questions can be answered below:

 

  1. How do I transfer my Casino balance to the new wallet?
  2. How do I deposit?
  3. Where can I see my Casino balance and history?
  4. Will my favorite games still be available with the upgraded wallet?
  5. Is my new Casino balance the same as the Sports Book?
  6. Will my Poker balance be the same?
  7. Does the new balance apply to the Download Casino Client?
  8. Where can I find information on my bonuses?
  9. Can I use my bonus on different games and platforms?
  10. Can I use my Casino bonus to make Sports bets? 

How do I transfer my Casino balance to the new wallet? 

Any funds that you had in your Casino / Poker balance will still be there and you can transfer them to the main wallet via the transfers page 

On this page you can see you Casino balance and can transfer it to the main wallet.

Alternatively you can view your balance and previous transactions in the download casino client that is available to download from the casino homepage under the category “Download”

How do I deposit?

All deposits made to Sports Interaction via the main cashier will be available for play in the Casino.

Where can I see my Casino balance and history?

Your Casino balance will appear on the transfers page but you can also check any previous transactions in the download Casino client.

Will my favorite games still be available with the upgraded wallet?

Yes – all the games are the same - this upgrade is a wallet upgrade so all the games will remain the same. You can use the same balance to play all our Casino games and your bonuses can be used across all platforms (mobile & desktop)

Is my new Casino balance the same as Sports Book?

Yes – you can use the same balance to bet on sports or play all Casino games on mobile and Desktop)

If you have an active bonus on your Casino account your Casino balance may be higher than the Sports Balance but the bonus details can be found here.

Will my Poker balance be the same?

Yes – there are no changes to players Poker balances.

Does the new balance apply to the Download Casino Client?

No – there are no changes to players balances in the download client.

Where can I find information on my bonuses?

Details of active bonuses can be viewed on the bonus pages. Desktop or Mobile.

Can I use my Casino bonus to make Sports bets?

No – Casino bonuses can only be used in the Casino and as per the terms of the promotion.

 

Have more questions? Submit a request

0 Comments

Article is closed for comments.