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FAQ

I forgot my username or password. How do I retrieve them? What if I'm locked out now?+-

If you have forgotten your login details, please do the following:

  • 1. Click the LOGIN button to bring up the “Forgot your username / password?” option.
  • 2. To retrieve your Username, enter the email address associated with your account and it will be sent to you there.
  • 3. To reset your password, enter your Username and a link will be sent to the email address associated with your account. Click on the link in the email to be brought to the password reset page.

If your account has been suspended due to multiple failed login attempts, please contact Customer Service. For the quickest resolution, please also include your username and the answer to your security question (ex. Mother's maiden name, Place of birth, Name of pet, Favorite team, etc.)

How do I update my security question or password?+-

To update your Security Question or Password, please login to your Sports Interaction account and click on Personal Options under the My Account menu.

Choose the tab marked Security Details and enter your new details.

How do I update my email address?+-

To update your email address, please login to your Sports Interaction account and click on Personal Options under the My Account menu.

Choose the tab marked Phone and Email and enter your new details.

How do I update my mailing address?+-

To update your mailing address, please login to your Sports Interaction account and click on Personal Options under the My Account menu.

Choose the tab marked Mailing Address and enter your new details.

How do I update my phone number?+-

To update your phone number, please login to your Sports Interaction account and click on Personal Options under the My Account menu.

Choose the tab marked Phone and Email and enter your new details.

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